Concierge Complete

Experience primary care, differently. VIP concierge medicine right here.

How Concierge Complete Can Benefit You

At St. Elizabeth Physicians, we understand the significance of your time, especially in today’s fast-paced, busy world. That’s why we’ve created the Concierge Complete Program, a membership-based primary care concierge service meticulously designed to honor and optimize your valuable time.

Membership opens the door to an exceptional level of accessibility to your dedicated concierge team. Through extended appointment times and a cap on the number of patients in our practice, our concierge primary care physicians can dedicate more time to you, ensuring your needs receive the attention they truly deserve.

Concierge Complete Services

Not only does concierge care provide you with premium healthcare services and longer appointment times, but you will also have access to additional benefits, including:

  • Extended appointment times
  • 24/7 physician access
  • Same-day or next-day appointments (Monday-Friday)
  • No cost video visits
  • Personal care coordination for specialty referrals, testing, and imaging

  • Your choice of:

    • Griffin Elite Sports & Wellness gym membership
    • Genetic Screening
    • Pharmacogenomics testing

Schedule Today!

To schedule your visit, email us at concierge@stelizabeth.com, or call
(859) 655-7040.

Personalized Care and Greater Access, Right Here

There are many benefits to concierge care. You get timely preventive care, proactively identifying risks and potential illnesses at an early stage when interventions prevent more serious problems. You’ll find our services are located in Ft. Mitchell, Kentucky, where our unique office includes private, three-room suites exclusively for our valued patients. Each beautifully designed consult suite is modern and comfortable and we offer spacious exam rooms equipped with private restrooms.

Lung Cancer Screening

Frequently Asked Questions

Concierge medicine is a membership-based model of care whereby a patient pays an annual fee to be a member of the practice. By limiting the total number of patients and extended office visits, this model allows the concierge team to know the patient extremely well.

Yes, the full annual membership fee is due when you sign a membership agreement with
St. Elizabeth Physicians Concierge Complete. In many instances, if our team can save you one emergency visit due to our 24/7 access, the fee will have already paid for itself.

The annual enrollment fee will remain completely separate from your insurance and cannot be applied to your insurance deductible. Flexible Spending and Health Savings Accounts only cover costs directly related to a qualified medical service that has been provided and cannot be used as payment of the annual fee.

Yes. Concierge Complete practice does not take the place of general health insurance coverage.

Yes. Your membership is a “value-added-service” fee and so you must still pay your copay, deductible and any other charges that your insurance does not cover. Patients are responsible for any fees associated with lab work, radiology or any other procedures performed at an outside facility.

Please call (859) 655-7040 to schedule an informational visit at your convenience. One of our personal navigators will work with you to arrange a time that is convenient for you. We encourage you to talk to our team and tour our office to see if Concierge Complete is right for you.

Calls to the concierge office will be promptly answered by a member of the concierge team, Monday – Friday, 8 a.m. to 5 p.m. To reach our providers after hours, simply call the office and follow the voice prompts to speak with the physician on call.

Our personal navigators will coordinate the scheduling of any appointments and/or screenings.

No, your concierge physician will serve as your primary care provider.

Contact Us

Discover the potential of our concierge medicine program with a complimentary welcome visit today.

Call or Email

To schedule your visit and learn how our program can benefit you, email us at concierge@stelizabeth.com, or call us at (859) 655-7040.

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